Curio Support

Email us at support@gocurio.app
We read every message. Please write in English or Hebrew.

Getting help quickly

Including these details in your first message usually saves a round trip:

• The email address you sign in with.
• What you expected to happen, and what happened instead.
• Your iOS version and Curio version, from Settings in the app.
• A screenshot, if the problem is something you can see.

Reporting objectionable content or an abusive user

Curio has zero tolerance for objectionable content and abusive users.

Report anything objectionable by emailing support@gocurio.app with a link to the place, list or Insider Map, or the name of the account involved.

We review reports promptly. Where a report is upheld we act within 24 hours. Action may include removing or restricting the content and blocking the account from the service.

In-app reporting and user-blocking controls are being introduced and are not available yet. Email is the reporting route today, and it is monitored.

Deleting your account

You can delete your account inside the app, under Manage account. Deletion opens a 30-day window during which signing in again restores everything. After 30 days the erasure runs and cannot be undone.

If you cannot reach the app, email us and we will handle the request.

Privacy requests

To ask what data we hold, to correct it, to receive a copy, or to object to how it is used, email support@gocurio.app. Details of what we collect and why are in the Privacy Policy.

Billing and Insider Maps

Payments are processed by Stripe. For a refund, a failed purchase, or a payout question as a seller, email us with the date and amount. The Terms of Service set out how purchases, refunds and seller payouts work.

The legal documents

• Privacy Policy
• Terms of Service

Curio
Operated by North Star Strategic Partners LLC
support@gocurio.app